The trails at Phoenix Bike Park are challenging and demanding on both bike and body.

We recommend the use of appropriately sized, modern bikes with good quality hydraulic disk brakes in the park.

Before riding always inspect your equipment or have it checked by a qualified bike mechanic and check for any damage after each run of the hill and especially after a crash however minor.

Helmets are mandatory, ensure that your helmet is in good shape and properly adjusted. Gloves, eye protection and body armour are also highly recommended.

Inspect bike frame for cracks, damaged or dented areas.

Ensure you have sufficient brake pads to stop your bike; two working brakes are mandatory and we highly recommend disc brakes for improved control.

Front and rear axles (quick release or bolt through type) should be tight.

Headset and stem must be secure with no looseness or play.

Check that your tyres are in good condition, with plenty of tread and no cuts or abrasions in the sidewall and that rims show no cracks or signs of weakness and all spokes are tight and intact.

Handlebar and handlebar grips must be tight and unable to spin.

Seat and seatpost need to be fastened securely.

Suspension should be in good working order with no leaks or loose parts.


Follow the code to ensure that all riders have a fun and safe experience at Phoenix Bike Park.

We reserve the right to remove day passes or ban riders from the park for breaches of the Phoenix Bike Park Conduct & Responsibility Code.

Always carry a mobile phone with an ICE (in case of emergency) number. If in need of assistance contact one of the Phoenix staff on 01638 552517 or 999 in an emergency.

Avoid riding alone if possible. It’s safer and more fun to ride with your buddies.

Stay in control at all times. It is your responsibility to avoid crashing into other riders and objects around you!

Be respectful and aware of other riders varying skill levels.

Do not stop on the trail. Pull off the trail in a safe place if you need to stop for any reason.

Respect the varying difficulty of the trails. Black trails are for advanced riders only. All remaining trails are graded as Intermediate. Begin on the easier trails and do not ride trails that are beyond your current level of ability.

Even if you have ridden a trail before, be careful! We make ongoing changes and improvements to the trails and features, so they may have changed since your last visit.

Trail conditions change with the seasons and the weather; mountain biking is an all-weather sport but respect the added challenge and risk that rain, ice, mud, dust and wind can pose to you.

If a rider is hurt, do not move them, notify the Phoenix Bike Park staff immediately.

Keep off closed trails and obey all signs and warnings.

Stay on marked trails only. Do not cut switchbacks, or modify trails.

Only ride the trails during opening hours. There is no access to the trails when the park is closed.

Do not ride at Phoenix Bike Park if your ability is impaired through the use of drugs or alcohol.

Be friendly, courteous and respectful to your fellow riders, poor conduct will not be tolerated.

Riders 16 years of age and under must be accompanied by a legal guardian (over 18) at all times.

All riders must display a valid pass on their handlebar at all times. Expired passes must be removed from handlebars.

Please help us maintain the Bike Park. If you see a problem on the trails report it to us.




Mountain biking is a potentially hazardous activity carrying a significant risk of injury including death. It should only be undertaken with a full understanding of all inherent risks.


Bury Road

Suffolk | CB8 7PZ

01638 552517


Bike Park | Shop

9am - 6pm

Coffee Shop

10am - 4pm


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